Resources For
Youth & Families
During Shelter In Place

This page will be updated frequently. Please bookmark and check back often. 

Here are the areas addressed on this page:

Housing Relief
Mental Health
Food Security
Safety at Home
Child Routines
Free Internet
AC Transit and BART
Important Articles & Informaion from Our Partners
COVID-19 Information
Out of Work
Census 2020

Please also check-out the sub-navigation links in the maroon area next to the photos.


Housing Relief

The Emergency Rent Relief Program will assist Alamedans who are suffering a temporary financial setback due to the COVID-19 public health emergency and need help with rent due. If you have experienced a financial hardship as a result of COVID-19 and are having difficulty paying all or part of your rent, please apply.

To qualify for assistance, you must meet the following criteria:

    • Reside in the City of Alameda as your primary residence
    • Demonstrate a COVID-19 impact on your ability to pay rent
    • Be behind in some portion of your rent payment since the Shelter-in-Place order was announced on March 16, 2020.

One-time, gap Emergency Rent Relief up to $3,500 per household or one month’s residential rent, whichever is less, may be available for qualified applicants.



PLEASE NOTE: Only one application shall be submitted and reviewed per household (any duplicate applications will be disqualified). An applicant must be on the rent/lease agreement as the head of household or other tenant/occupant.

For any questions, please call 510.722.2557, or email:

Mental Health

Sessions with AFS staff: Confidential Telehealth (videoconferencing) or phone

Crisis Support Services: 1-800-309-2131

Teen Texting Line: “SAFE” to 20121


If Emergency: CALL 911

Food Security

Merritt College & OCCUR

Bringing the east Oakland community hot meals "Grab & Go" Pop-Up every Tuesday & Thursday at the OCCUR - David E. Glover Education & Technology Center, 6948 MacArthur, Oakland.

Kick-off Thursday, May 28th, 12 NOON - 2pm

View Flyer

Dig Deep Farms Food Bank

Free Food Distribution In San Leandro Every Friday

2700 Fairmont Dr. in San Leandro

1 to 3 p.m

Read the Alameda Patch article

College of Alameda

Starting May 6, College of Alameda is offering free GRAB-N-GO lunches.

Every Monday, Wednesday & Friday - 11:30am - 1:30pm

555 Ralph Appezzato Memorial Parkway

View Flyer


Beginning March 23, AUSD will be providing several meals at a time two days per week. On Tuesdays and Thursdays, food will be served at these three sites from 11 am to 1 pm:

      • Alameda Point Collaborative - 677 W. Ranger Street
      • Wood Middle School - 420 Grand Street
      • Earhart Elementary School - 400 Packet Landing Road

View press release

From Wednesday, March 18 to Friday, March 27, meals will be available at Ruby Bridges Elementary School, Encinal High School, Wood Middle School, Alameda Point Collaborative, and the Academy of Alameda from 12 pm to 1 pm, Monday through Friday. Flyer

City of Alameda Food Bank

Operations moved to 650 W Ranger Avenue on Alameda Point.

Mon, Wed, & Fri - 12:00-5:00

Tues & Thr - 9:30-6:30

Drive Thru distribution option

Alameda COUNTY Food Bank

Need food today?

Call the Food Bank Helpline at: 1-800-870-FOOD (3663) or 1-510-635-3663

Hours of Operation Monday - Friday 9am-4pm

The helpline can answer messages left in multiple languages and will return calls and get callers connected to a food provider the same day. They can also help with CalFresh Applications.

West Oakland Food Pantry (WOFP)

The West Oakland Food Pantry (WOFP) is open and they are observing safety protocols to ensure everyone is safe.

Every Monday, Wednesday, and Friday from 9am-2pm. AND 4th Satirday of each month. View Flyer

920 Peralta Street West Oakland, CA 94607 - 510-835-8683

FRN (Family Resource Navigators)

April 2020 FOOD Newsletter

Safety at Home

 Download infographic


Child Routines

Childhood in the Time of COVID (Save the Children)

Children love routine and they are used to have a daily routine at school. This is a good example that can help parents to navigate the next few weeks.

 Click to view downloadable image


 Click to download infographic

Free Internet

Comcast and Charter Communications will be offering free access to their respective internet networks for low-income families and others for a need to stay connected to information during this coronavirus crisis.

 AC Transit & BART

AC Transit

Starting Monday, March 23, AC Transit is suspending fares until further notice. They will now allow passengers to board through the rear doors without paying. Passengers with ADA needs will board through the front doors. The shelter in place order is still in effect and we still encourage you to stay at home as much as possible but we understand that some of you may have to report to work, get groceries, or access health care services and may need to use public transport. Please continue to practice social distancing measures as you perform essential tasks! These are challenging times but it is great to see AC Transit take the necessary steps to ease some of the burdens for our community members. Here's a link for more information.


With the Shelter In Place orders, BART is temporarily changing train schedules starting Monday, March 23rd.

Weekdays: Trains will run from 5 a.m. through 9 p.m. and Weekends: Trains will run from 8 a.m. through 9 p.m.

 Important Articles & Information from Our Partners

COVID-19 Information
Out of work

California's Employment Development Department (EDD) provides a variety of support services to individuals affected by COVID-19 in California:

    • Disability Insurance: "If you're unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week. How to file a disability claim
    • Paid Family Leave: If you're unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave (PFL) claim. PFL provides up to six weeks of benefit payments to eligible workers who have a full or partial loss of wages because they need time off work to care for a seriously ill family member or to bond with a new child. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week. How to file a PFL claim
    • Unemployment Claim: "If your employer has reduced your hours or shut down operations due to COVID-19, you can file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week. However, they must remain able and available and ready to work during their unemployment for each week of benefits claimed and meet all other eligibility criteria. Eligible individuals can receive benefits that range from $40-$450 per week." How to file an unemployment claim

Federal Unemployment Assistance: The Department of Labor gave states leeway to amend their laws so people impacted by COVID-19 could get unemployment insurance: "Under the guidance, federal law permits significant flexibility for states to amend their laws to provide UI benefits in multiple scenarios related to COVID-19. For example, federal law allows states to pay benefits where: (1) An employer temporarily ceases operations due to COVID-19, preventing employees from coming to work; (2) An individual is quarantined with the expectation of returning to work after the quarantine is over; and (3) An individual leaves employment due to a risk of exposure or infection or to care for a family member. In addition, federal law does not require an employee to quit in order to receive benefits due to the impact of COVID-19."
More details on the Department of Labor's website.

Census 2020

Amidst the COVID-19 public health emergency, Census 2020 is still underway.

Watch this video message from Executive Director, Casey Farmer.

While working remotely and while abiding by public safety protocols, how can you reach your communities without public events or Questionnaire Assistance Centers?

Can you and your organization:

Special note to grantees:

Phone assistance can count toward your outreach metrics (Census Completions, Impressions, & Pledges)

    • Continue to use the tally sheet to collect data for your grant report.
    • For those who need additional time, the March Grant Report deadline will be extended until April 10. The reporting template was emailed last week.
    • We are available for phone consultations to support you in restructuring the outreach metrics of your grants. Please sign up for phone appointments here with Casey or Alessia.

Here's to a safe, healthy, and counted community!

The Alameda County Complete Count Committee