Position: Program Assistant
Program: Behavioral Health Divisions
Supervisor: Director of Operationsr
Schedule: Full time, 40 Hours Weekly
Classification: Non-Exempt
Starting Rate: $20-$23 per hour

Alameda Family Services (AFS) is a progressive, non-profit agency that provides clinically sophisticated, comprehensive mental health and early childhood educational and family support services to individuals and families in the City and County of Alameda. Programs include: Early Head Start, Head Start, Family Support Services, School Based Services, and Behavioral Health Care Services (Counseling and an APA- accredited Narrative Therapy Training Program). One of Alameda Family Services’ core values is fostering wellbeing. This focus on wellbeing provides a philosophical orientation for our work and guides our daily practice. As an agency that is deeply rooted in Alameda, we are constantly striving to achieve the best possible outcomes for our clients, families, and community. We cultivate self-care, professional growth, and a family-like work environment.

Under the supervision of the Director of Operations, the Program Assistant is responsible for supporting the behavioral health divisions within the agency through data collection and entry and a variety of other supportive tasks. The Program Assistant will sit at the front desk and is expected to welcome people into the clinic warmly while maintaining organizational systems, which will allow them to complete daily, weekly, and monthly tasks.



1. BA required
2. Minimum of 1 year relevant experience in data entry and customer service
3. Competency in Microsoft Office (Excel in particular)
4. Knowledge of, experience, and/or interest in data collection
5. Familiarity with electronic health records preferred
6. Experience working with ethnically and socio-economically diverse individuals and families
7. Attention to detail and highly organized
8. Ability to communicate (verbal and written) in a clear and concise professional manner
9. Ability to establish and maintain relationships with a variety of personnel
10. Ability and desire to work as part of a team in a culturally diverse environment
11. Flexibility, diplomacy, ability to work effectively with people in distress

1. Ability to sit for at least 75% of the time and stand for 25%
2. Lifting of books, manuals, and other documents weighing up to 30 pounds may be encountered in performing essential functions.
3. Position requires occasional evenings and weekends.

1. A background check and clearance from the Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) background prior to employment is required.
2. A Health Screening Report completed by a physician and current TB Test Results are required prior to employment.

Alameda Family Services offers a very generous benefits program. Based upon a 40 hour work week you will receive:

Equal Opportunity Employment Alameda Family Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

If interested, please send cover letter and resume to: hr@alamedafs.org.